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Processing errors delayed SSI payments from state

Officials in Rhode Island say processing errors caused the delay of Supplemental Security Income payments to thousands of the state's recipients.

Executive Office of Health & Human Services spokeswoman Ashley O'Shea said Tuesday the direct deposit file used to process approximately 29,000 payments recently failed due to an issue with routing numbers and account numbers.

O'Shea had said Monday approximately 3,200 SSI payments were delayed. That included 1,900 direct deposits that were impacted by a separate processing error.

Officials have acknowledged the payment problems are connected to the Sept. 13 launch of the "Unified Health Infrastructure Project", an IT project aimed at replacing old computer systems.

O'Shea says the SSI issue was limited to the state supplement, not the Oct. 1 federal SSI payment.

Rhode Island Features


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